Here are some of the questions we get in. You're always welcome to reach out if you have other questions.
Are your designer items authentic?
Yes. We stand behind the authenticity of every designer item we sell. Authentication evidence varies by piece and may include a third-party certificate or digital result. Contact us if you would like the available details for a particular item before purchasing.
Are items new?
Unless a listing specifically says new or unused, designer pieces should be considered pre-owned. Please review the condition description and all photographs.
Do items include boxes, dust bags, straps, certificates, or receipts?
Only the inclusions stated in the individual product listing are included. Please ask before purchasing if an inclusion is important to you.
When will my order ship?
Orders are typically processed within 1–3 business days. Shipping is calculated at checkout.
Can I return an item?
Website purchases are generally final sale because most pieces are unique or one of a kind. A full-refund exception applies when a reputable independent third-party authentication service determines that an item is not authentic and the item is returned in its received condition.
Where can I see customer feedback?
We have earned a 5.0 rating from over 5,300 Whatnot reviews. We feature some of those pieces of feedback on this site.
Can I ask for more information?
Absolutely. Contact us before ordering if you would like clarification about condition, measurements, inclusions, documentation, or another listing detail.